We use cookies to make your pet-parenting journey smoother, safer, and more personalized. Learn how we keep your tail wagging — without unwanted tracking.
Cookies are small text files stored on your device when you visit a website. They help us remember your preferences, understand how you interact with our pet resources, and improve your experience. Think of them as gentle digital paw prints — anonymous by default, and respectful of your privacy.
We also use similar technologies (local storage, pixel tags) that serve the same purposes. This Cookie Policy explains the types of cookies we use, why we use them, and how you can control them.
At Ilyxis Pawvera Hub, we categorize cookies based on their function and necessity. Below is a transparent breakdown:
Essential for the operation of our platform. They enable secure logins, form submissions, and core navigation. Without these, our pet adoption forms or appointment booking would not work. These cookies do not store any personally identifiable information.
We use first-party analytics (like anonymized Google Analytics) to count visits, see which pet encyclopedia articles are most popular, and improve performance. All data is aggregated and anonymized to protect your identity.
These remember your choices, such as language preference, font size, or whether you’ve seen our pet wellness banner. They enhance your personal experience without tracking you across the web.
We do not serve third-party behavioral ads by default. However, if you later consent to sharing anonymized data for relevant pet product offers (via our partners), we will request explicit permission. No cookies of this type are placed without your opt-in.
Below are specific cookies that may be set when you browse our pet hub. Most are session-based or short-lived.
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| paw_session | Maintain session state during grooming bookings | Session | Necessary |
| preferences_saved | Stores text size / high-contrast accessibility choice | 6 months | Functional |
| analytics_id_anonym | Anonymous usage counter (no IP stored) | 14 months | Analytics |
| cookie_consent_status | Remembers your cookie preferences | 12 months | Necessary |
| ilyxis_favorite_pet | Optional – remembers pet type for recommendations | 30 days | Functional (with consent) |
Third parties integrated (e.g., vet widget) may set their own functional cookies, but we restrict them to essential service only.
When you first visit Ilyxis Pawvera Hub, a cookie banner allows you to accept or reject non-essential cookies. You can change your preferences at any time through our Cookie Preferences Center or by adjusting your browser settings.
Select which categories you wish to enable. Essential cookies cannot be disabled as they keep our platform running.
You can also disable cookies via browser settings (e.g., Chrome, Firefox, Safari). However, please note that blocking essential cookies may affect features like appointment scheduling or adoption applications.
If you use multiple devices (laptop, tablet, phone), we recommend setting your cookie preferences on each device. Our centralized preference system uses a persistent cookie to remember your choices for 12 months. You can withdraw consent at any time by clearing cookies or clicking the "Reject Optional Cookies" link in our footer.
We partner with trusted service providers that enhance your experience (e.g., interactive pet wellness chatbot, video consultations). These partners may place cookies that are subject to their own policies. However, we require all partners to adhere to strict data minimisation and not to sell any information. Our current third-party cookies:
We do NOT use Google Ads remarketing or Facebook pixels unless you specifically opt-in to personalised pet content (which we will ask separately).
As our pet community evolves or legal requirements change (GDPR, ePrivacy, CCPA/CPRA), we may update this Cookie Policy. Any material changes will be highlighted on our website. The "Last Updated" date at the top indicates the latest revision. Your continued use of Ilyxis Pawvera Hub after changes constitutes acceptance of the updated policy. We always recommend checking periodically.
If you wish to exercise any data subject rights (access, deletion, portability) concerning personal data collected via cookies, please refer to our Privacy Policy or contact our Data Protection Officer. We treat all requests with the same care we give every rescue animal.
For California residents: Under CPRA, you have the right to opt-out of "sharing" for cross-context behavioral advertising. Since we do not engage in such sharing without consent, no action is needed, but you can always limit analytics cookies via our preference tool.
Have questions about our cookie usage or privacy practices? We are here to help (and we don’t bite). Reach out to our Cookie & Privacy team:
🍪 Simple, transparent, and pet-approved — we believe cookie policies don't have to be cryptic. For any additional clarification, our team is just a tail wag away. Because every pet parent deserves honesty, even about digital crumbs.